Claims Frequently Asked Questions

Are you thinking about making a claim? Not sure of the process and timing to in responding to your claim? While every claim and specific situation is unique - we've collected top questions and answers asked by our customers and responded to by our professional claims representatives.

If you have questions, we have answers.

"Our experienced and empathetic claims specialists handle abuse claims with the utmost sensitivity, respect, and confidentiality."

-Jane Williamson, Vice President, Claims

Guiding principles for the handling of civil claims involving allegations of sexual and physical abuse

Learn more about how our claims teams go above and beyond to service and help our Customers.

Protect Your Church

Restoring Hope

Flood Fort McMurray

Serving our Fort McMurray customers

Hurricane

Hurricane Emergency Action Plan

We are committed to the privacy and confidentiality of personal information. We collect, use and disclose personal information in accordance with applicable law. The personal information collected on this form will be used to handle and investigate the insurance claim.