Ecclesiastical believes in delivering value and services to our customers in a highly principled manner. We are committed to developing policies and procedures that not only exceed the needs and expectations of our customers but also, that of legislative requirements. As an insurer, we are committed to protect the privacy of personal information that is entrusted upon us by our brokers and customers.
Collection, use & disclosure
When you purchase insurance from Ecclesiastical, the personal information you share assists your Broker in providing products and services that best meet your needs. We may also use your personal information to inform you about other products and services that may meet your needs. We do not sell or otherwise market personal information. Nor do we share information with organizations outside of the Ecclesiastical Insurance Group that would use it to contact you about their own products or services. By accepting an insurance policy with Ecclesiastical, we assume your consent for our Company to use this in an appropriate manner and we are committed to this end.
We may use and disclose information in order to:
- Establish and maintain communication with you
- Assess your application for insurance including underwriting and pricing your policy
- Investigate, evaluate and adjudicate claims
- Detect and prevent fraud
- Offer and provide products and services to meet customers needs
- Analyze business results
- Act as required or authorized with the law
- Service your policy for accounting purposes
- Obtain and maintain reinsurance
Ecclesiastical believes in maintaining safeguards to protect personal information. Our employees, brokers and suppliers who are granted access to personal information understand the need to keep this information confidential and are contractually and legally obligated to do so. They understand they are to use the information for the purpose intended. We strive to protect personal information while in our possession by either physical or system means, along with proper processes to protect customer information from unauthorized access or use. We will make every reasonable attempt to ensure the information is accurate and up to date.
You may at any time withdraw your consent (subject to legal or contractual obligation and on providing reasonable notice) by contacting our Privacy Officer. It is understood however, that by withdrawing your consent, it may prevent us from providing you with the requested product or service. For more information, please contact our Privacy Officer at:
Ecclesiastical Insurance Office plc
PO Box 307
2200-100 Wellington St W
Toronto, ON M5K 1K2